Terms of Service
Terms of Service
Updated on 9 October 2025
PRESENTATION
This website is operated by KnoxOxy. On this site, the terms "we," "our," and "us" refer to KnoxOxy. KnoxOxy provides you with this website, including all the information, tools, and services available on this site, subject to your acceptance of all the terms, policies, and notices set forth here.
By visiting our site and/or making a purchase from us, you use our "Service" and agree to be bound by the following terms ("Terms of Service," "Terms"), including the general terms and additional policies referenced here and/or accessible via hyperlink. These Terms of Service apply to all users of the site, including, but not limited to, users who browse the site, suppliers, customers, merchants, and/or content contributors.
Please read these Terms of Service carefully before accessing or using our website. By accessing any part of the site or using it, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you will not be able to access the website or use the services. If these Terms of Service are considered an offer, their acceptance is expressly limited to these Terms.
Any new feature or tool added to the current store will also be subject to the Terms of Service. You can review the most recent version of the Terms of Service at any time on this page. We reserve the right to update, modify, or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page regularly for updates. Your continued use of the website or access to it after the publication of any modifications will constitute acceptance of those modifications.
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.
ARTICLE 1 - TERMS OF USE OF THE ONLINE STORE
By accepting these Terms of Service, you affirm that you have reached the age of majority in your state or province of residence, or you have obtained the consent to allow any minor under your charge to use this site.
You cannot use our products for illegal or unauthorized purposes, nor violate the laws of your jurisdiction (including, but not limited to, copyright laws) while using the Service.
You must not transmit worms, viruses, or destructive code.
Any violation of the Terms will result in the immediate termination of your Services.
ARTICLE 2 - GENERAL TERMS
We reserve the right to refuse service to anyone, for any reason, at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve (a) transmissions across various networks; and (b) modifications to comply with and adapt to the technical requirements of networks or devices. Credit card information is always encrypted during transfer across networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, the use of the Service, access to the Service, or any contact on the website through which the service is provided, without our express written permission.
The headings used in this agreement are included for convenience only and do not limit or affect these Terms.
ARTICLE 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if the information available on this site is not accurate, complete, or up to date. The content on this site is provided for general information only and should not be used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the content of this site is at your own risk.
This site may contain certain historical information. Historical information is not necessarily up to date and is provided for reference only. We reserve the right to modify the content of this site at any time, but we have no obligation to update any information on the site. You agree that it is your responsibility to monitor changes to our site.
ARTICLE 4 - CHANGES TO THE SERVICE AND PRICES
Our product prices are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part or content of it) at any time without notice.
We will not be held liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.
ARTICLE 5 - PRODUCTS OR SERVICES (IF APPLICABLE)
Certain products or services may be available exclusively online through the website. These products or services may be available in limited quantities and can only be returned or exchanged according to our return policy.
We have made every effort to display the colours and images of our products accurately. However, we cannot guarantee that the colours displayed on your computer monitor will be accurate.
We reserve the right, but are not obligated, to limit the sale of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services we offer. All product descriptions and prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer of product or service presented on this site is void where prohibited by law.
We do not guarantee that the quality of products, services, information, or other materials purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
ARTICLE 6 - CUSTOMS
Although KnoxOxy is happy to ship internationally, we have no control over the customs duties and import fees that may be applied to your purchase, and we cannot be held responsible for them. If you are unsure of the customs fees applicable in your country, please consult your local postal service or customs agent before placing an order. KnoxOxy is not able to accept or refund import duties, customs fees, or international taxes that may apply to your shipment, nor any additional fees you may incur after completing your purchase with us.
ARTICLE 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. If a change or cancellation is made to an order, we may attempt to notify you by contacting you via the email address and/or billing/shipping address/phone number provided at the time of the order. We reserve the right to limit or prohibit orders that, at our sole discretion, appear to be from dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.
ARTICLE 8 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we do not have control or influence.
You acknowledge and agree that we provide access to these tools “as is” and “as available,” without any warranties, representations, or conditions of any kind, and without endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use of optional tools offered through the site is entirely at your own risk and discretion. You should ensure you are familiar with and approve the terms on which the third-party providers offer these tools.
We may also, in the future, offer new services and/or features on the website (including the release of new tools and resources). Such new features and/or services will also be subject to these Terms of Service.
ARTICLE 9 - THIRD-PARTY LINKS
Certain content, products, and services available via our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for the examination or evaluation of the content or its accuracy, and we do not warrant or assume any responsibility for any third-party content, websites, or any other materials, products, or services of third parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with third-party websites. Please read carefully the third parties’ policies and practices and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to them.
ARTICLE 10 - COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS BY USERS
If, at our request, you submit specific contributions (for example, entries to competitions) or, without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively called "comments"), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium the comments you submit. We are not and will not be under any obligation (1) to maintain the confidentiality of any comments; (2) to pay compensation for the comments; or (3) to respond to them.
We may, but are not obligated to, monitor, modify, or remove any content that we deem, in our sole discretion, to be illegal, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not infringe upon the rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You also agree that your comments will not contain defamatory or otherwise illegal, abusive, or obscene content, nor any computer viruses or other malware that could in any way affect the operation of the Service or any associated website. You may not use a false email address, impersonate another person, or otherwise mislead us or third parties as to the origin of your comments. You are solely responsible for your comments and their accuracy. We take no responsibility for comments posted by you or any third party.
ARTICLE 11 - PERSONAL INFORMATION
The submission of your personal information via the store is governed by our Privacy Policy. To view our Privacy Policy, please visit our dedicated page.
ARTICLE 12 - ERRORS, INACCURACIES, AND OMISSIONS
There may be occasional errors in the information on our site or in the Service, including typographical errors, inaccuracies, or omissions that may relate to product descriptions, prices, promotions, offers, shipping charges, delivery times, and product availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any associated website is inaccurate, at any time and without notice (including after you have placed an order).
We have no obligation to update, modify, or clarify the information in the Service or on any associated website, except as required by law. No specified update or refresh date applied in the Service or on any associated website should be taken to indicate that all information in the Service or on any associated website has been modified or updated.
ARTICLE 13 - PROHIBITED USES
In addition to the other prohibitions set out in the Terms of Service, you are prohibited from using the site or its content:
(a) for illegal purposes;
(b) to encourage others to perform or participate in unlawful acts;
(c) to violate any local, international, federal, provincial, or state law or regulation;
(d) to infringe or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or any related website, other websites, or the Internet;
(h) to collect or track the personal information of others;
(i) to spam, phish, hijack domains, extort information, scrape, or mine data;
(j) for obscene or immoral purposes; or
(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.
We reserve the right to terminate your use of the Service or any associated website for violation of any prohibited use.
ARTICLE 14 - EXCLUSION OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.
We do not guarantee that the results obtained from using the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods or cancel it at any time without notice.
You expressly agree that your use of the service, or inability to use it, is at your own risk. The service and all products and services provided to you through the service are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representations, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall KnoxOxy, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, or any similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising from your use of any service or product purchased using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any error or omission in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if we have been advised of the possibility of such damages.
Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in those jurisdictions, our liability will be limited to the maximum extent permitted by law.
ARTICLE 15 - INDEMNITY
You agree to indemnify, defend, and hold harmless KnoxOxy and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from and against any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your violation of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
ARTICLE 16 - SEVERABILITY
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision will nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed to be severed from these Terms of Service, such determination will not affect the validity and enforceability of any other remaining provisions.
ARTICLE 17 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date will survive the termination of this agreement for all purposes.
These Terms of Service remain in effect until terminated by either you or us. You may terminate these Terms of Service at any time by informing us that you no longer wish to use our Services, or when you stop using our site.
If, at our sole discretion, you fail to comply with, or if we suspect that you have failed to comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice. You will remain liable for all amounts due up until the date of termination, and/or we may deny you access to our Services (or any part of them).
ARTICLE 18 - ENTIRE AGREEMENT
The failure of either party to exercise or enforce any right or provision of these Terms of Service will not be deemed a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service will not be construed against the drafting party.
ARTICLE 19 - GOVERNING LAW
These Terms of Service and any separate agreement whereby we provide you Services will be governed by and construed in accordance with the laws of the United States.
ARTICLE 20 - CHANGES TO TERMS OF SERVICE
You can review the most recent version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check this page regularly for changes. Your continued use of or access to our website or the Service after the posting of any changes to these Terms of Service constitutes acceptance of those changes.
ARTICLE 21 - CONTACT INFORMATION
For any questions regarding these Terms of Service, please contact us at:
info@knoxoxy.com
.
MOBILE MESSAGING MARKETING PROGRAM TERMS AND CONDITIONS (SMS/MMS)
KnoxOxy offers a mobile messaging program (the "Program"), which you agree to use and participate in, subject to these Terms of Service and the Mobile Messaging Privacy Policy (the "Agreement"). By subscribing or participating in one of our Programs, you agree to these Terms, including, without limitation, your agreement to resolve any disputes with us by binding individual arbitration, as detailed in the "Dispute Resolution" section below. This Agreement applies solely to the Program and is not intended to modify the other Terms of Service or Privacy Policy governing your relationship with us in other contexts.
User Registration:
The Program allows Users to receive SMS/MMS messages by explicitly signing up, for example, via an online registration form or through an application. Regardless of the registration method, you agree that this Agreement applies to your participation.
Unsubscribing:
If you no longer wish to participate in the Program or no longer accept these Terms, you agree to reply STOP, TERMINATE, CANCEL, UNSUBSCRIBE, or LEAVE to any mobile message we send in order to unsubscribe from the Program. You may receive an additional mobile message confirming your unsubscription. You understand and agree that the above options are the only reasonable methods of unsubscribing. You also understand and agree that any other unsubscription method, including but not limited to sending SMS with words other than those mentioned above or a verbal request to one of our employees to remove you from our list, will not be considered a reasonable solution.
Notification and Indemnity Obligation:
If, at any time, you wish to stop using the mobile phone number you used to subscribe to the Program, such as by terminating your plan, selling it, or transferring it to a third party, you agree to follow the unsubscription process described above before ceasing to use that number. You understand and agree that your consent to this unsubscription is an integral part of these Terms. You also agree that if you stop using your mobile number without notifying us, you take responsibility for all costs (including legal fees) and liabilities incurred by us, or any party involved in delivering the mobile messages, due to claims filed by the person(s) who will later be assigned this mobile phone number. This obligation and agreement will survive any cancellation or termination of your participation in any of our Programs.
Program Description:
Without limiting the scope of the program, users who opt into the program can expect to receive messages related to marketing and the sale of products, services, and both digital and physical events.
Costs and Frequency:
Messaging and data charges may apply. The program includes recurring mobile messages, and additional mobile messages may be sent periodically based on your interactions with us.
Support Instructions:
For assistance with the program, text "HELP" to the number that sent you the messages or email us at info@knoxoxy.com
. Please note that using this email address is not an acceptable method to unsubscribe from the program. Unsubscriptions must be submitted according to the procedure outlined above.
MMS Disclosure:
The program will send SMS TM (termination messages) if your mobile device does not support MMS messaging.
Our Exclusion of Warranty:
The program is provided "as is" and may not be available at all times or in all locations. It may also not function if changes to the product, software, coverage, or other modifications by your mobile provider occur. We disclaim any responsibility for delays or non-receipt of mobile messages related to this program. The delivery of mobile messages is subject to effective transmission by your mobile provider, which is beyond our control. T-Mobile disclaims any responsibility for delays or non-delivery of mobile messages.
Conditions for Participation:
You must own a mobile device compatible with two-way messaging, use a participating mobile provider, and be subscribed to a text messaging service. Not all mobile operators provide the required service to participate. Check your phone's capabilities for specific instructions regarding text messaging.
Age Restriction:
You cannot use the Platform if you are under the age of thirteen (13). If you are using the Platform and are between thirteen (13) and eighteen (18) years old, you must obtain consent from your parent or legal guardian. By using the Platform, you acknowledge and agree that you are not under thirteen (13) years old, that you are between thirteen (13) and eighteen (18) years old and have obtained consent from your parent or legal guardian to use the Platform, or that you are of legal age in your jurisdiction. By using the Platform, you also acknowledge and agree that the applicable law of your jurisdiction allows you to use it.
Prohibited Content:
You acknowledge and agree that you will not distribute any prohibited content on the Platform. Prohibited content includes, but is not limited to:
Any fraudulent, defamatory, libellous, scandalous, threatening, harassing, or criminally abusive activity;
Reprehensible content, including blasphemy, obscenity, lasciviousness, violence, sectarianism, hatred, and discrimination based on race, gender, religion, nationality, disability, sexual orientation, or age;
Pirated computer programs, viruses, worms, trojans, or other harmful code;
Any product, service, or promotion that is illegal in the place where it is received;
Any content involving and/or referring to health-related personal information protected under HIPAA (Health Insurance Portability and Accountability Act) or HITEC (Health Information Technology for Economic and Clinical Health Act);
Any other content prohibited by applicable law in the jurisdiction from which the message is sent.
Dispute Resolution:
In the event of a dispute, claim, or controversy between you and us, or between you and Stodge, LLC d/b/a Postscript or any third-party service provider acting on our behalf to transmit the mobile messages as part of the program, arising from or relating to statutory federal or state claims, common law claims, this agreement, or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitration, such dispute, claim, or controversy will, to the fullest extent permitted by law, be determined by arbitration in Santa Barbara, California, before a sole arbitrator.
The parties agree to submit the dispute to binding arbitration in accordance with the American Arbitration Association (AAA) Commercial Arbitration Rules then in effect. Unless otherwise provided herein, the arbitrator will apply the substantive law of the federal judicial circuit in which KnoxOxy's headquarters is located, without regard to its conflict of laws rules.
Within ten (10) calendar days after the service of the arbitration request on a party, the parties must jointly select an arbitrator with at least five years of experience in such matters and having knowledge and experience in the subject matter of the dispute. If the parties cannot agree on an arbitrator within ten (10) calendar days, either party may request that the AAA appoint an arbitrator who meets the same experience requirements.
In the event of a dispute, the arbitrator will rule on the applicability and interpretation of this arbitration agreement in accordance with the Federal Arbitration Act (“FAA”). The parties also agree that the AAA’s emergency measures rules will apply instead of seeking an emergency injunction from a court. The arbitrator’s decision will be final and binding, and neither party will have the right to appeal, except as provided in Section 10 of the FAA.
Each party will bear its share of the arbitrator's fees and the administration costs of the arbitration; however, the arbitrator will have the power to order one party to pay all or part of these fees in a reasoned decision.
The parties agree that the arbitrator will not have the power to award attorney’s fees unless expressly authorized by law or contract. The arbitrator will not have the power to award punitive damages, and each party waives any right to request or recover punitive damages regarding any dispute resolved by arbitration. The parties agree to arbitrate on an individual basis only, and this agreement does not permit class arbitration or claims brought as a class action or representative action in an arbitration proceeding.
Unless required by law, neither a party nor the arbitrator may disclose the existence, content, or results of any arbitration without the prior written consent of both parties, except to protect or enforce a legal right. If any provision or part of this section is invalid, illegal, or unenforceable in any jurisdiction, that invalidity, illegality, or unenforceability will not affect any other provision or part of this section and will not invalidate or render unenforceable the provision in any other jurisdiction.
If, for any reason, a dispute is brought before a court rather than through arbitration, the parties waive any right to a jury trial. This arbitration clause will survive any cancellation or termination of your participation in any of our Programs.
Miscellaneous:
You warrant and represent that you have all the rights, powers, and authority necessary to accept these Terms and perform your obligations under them, and no provision of this Agreement or the performance of these obligations will constitute a breach of any other contract or obligation.
The failure of either party to exercise or enforce any right or provision of these Terms will not be considered a waiver of any other right or provision.
If any provision of this Agreement is found to be unenforceable or invalid, it will be limited or removed to the minimum extent necessary for this Agreement to remain fully effective and enforceable. Any new feature, modification, update, or enhancement to the Program will be subject to this Agreement, unless explicitly stated otherwise in writing. We reserve the right to modify this Agreement from time to time. Any update to this Agreement will be communicated to you. You acknowledge your responsibility to regularly review this Agreement and be aware of these changes. By continuing to participate in the Program after such changes, you accept the modified Agreement.